Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What is the PandaZzz 100-night trial?
We want you to love your sleep. You can try any of our mattresses or toppers for 100 nights. If you are not completely satisfied, we will arrange a full refund and a free pickup.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Are PandaZzz products hypoallergenic?
Yes, our bedding and mattresses are crafted with OEKO-TEX certified materials, ensuring they are free from harmful chemicals and safe for sensitive skin.
How do I clean my PandaZzz mattress topper?
Most of our toppers come with a removable, machine-washable bamboo cover. We recommend washing the cover on a cold, gentle cycle and air drying to maintain its softness.
Do you offer financing options?
We do! We partner with several providers to offer flexible monthly payment plans at checkout, allowing you to sleep now and pay later.
What kind of warranty comes with my purchase?
All PandaZzz mattresses come with a 10-year limited warranty that covers manufacturing defects and structural integrity issues.